We know how important it is to stay on top of your subscriptions, Desktop. You can cancel the Disney+ 12-month free subscription directly through your MyVerizon. Please follow this link with the steps on how: https://www.verizonwireless.com/support/disney-faqs/#cancel-subscription. We do also want to let you know, this is a one time offer per account. Once it has been removed, it cannot be re-added. Let us know if you have any questions.
I am sorry for the inconvenience this has caused as we always want to see you be able to easily manage the account. What exactly happens when you attempt to cancel the subscription or access the Products page? YaleK_VZW
I am here to provide you with a resolve to cancel the Disney+ free subscription. Please click the following link and complete the steps. Click https://www.verizon.com/support/knowledge-base-228795/ .