Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
How do I replace a broken phone
dmeloon
Member

Is it possible to replace a broken phone if I have insurance on the phone?

0 Likes
Re: How do I replace a broken phone
vzw_customer_support
Customer Support

dmeloon,

We're sorry to hear about your phone, and we can relate to how important it is that you have a working phone you can rely on. Insurance is there to provide peace of mind and provide you with a replacement. The following link will help get you started: https://www.phoneclaim.com/verizon/ Before you go down that route, what concerns are you having with your device?

KatiM_VZW

0 Likes