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I CAN ONLY RECEIVE EMAIL ON MY IPHONE 8 WHEN I AM IN MY HOUSE
NOOGIE
Member

CAN'T GET EMAIL EXCEPT IN MY HOUSE

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Re: I CAN ONLY RECEIVE EMAIL ON MY IPHONE 8  WHEN I AM IN MY HOUSE
Ann154
MVP MVP
MVP

Have you restricted the email application from using the cellular data connection?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I CAN ONLY RECEIVE EMAIL ON MY IPHONE 8 WHEN I AM IN MY HOUSE
vzw_customer_support
Customer Support

That certainly is odd, NOOGIE. We will be sure to make sure you can check your email can be read when you leave the house. 

Please make sure your WiFi is turned off. When it is off, 

let’s make sure your mobile / cellular data is working 

and then try to browse the internet or use an app that requires a data connection, like Facebook, Twitter, etc.

Does that work for you? If not, go to Settings > Cellular >Tap the Cellular Data switch to turn ON and try to fetch new emails.  Please let us know if that works for you. 

 

We also have a helpful troubleshooting guide to help with various functions of your iPhone 8 https://www.verizonwireless.com/support/troubleshooting-tool/.

 

TamaraH_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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