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Data has skyrocketed with no changes other than the new phone. I was told that iphone text messages use cellular data and are not counted in my UNLIMITED Text total. I went from 4 gig to 12 gigs and i have turned off everything i think uses data. At home and work it is on the WiFI. WHy is the data usage so high!!!!!!
Are you turning off the cellular data connection when you expect to be connected to a wifi router for extended periods of time? Are you sending iMessages a lot while on cellular data?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thank you for the response. I use the iMessages. I dont know how to turn
it off. I thought we had free unlimited messages. Am i wrong? I tried to
download the Verizon Messaging app, now I get duplicate messages!!
The iMessages uses data.
Deregister and Turn Off iMessage - Apple Support
Apple iPhone - Turn Cellular Data On / Off | Verizon Wireless
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hi XH9C, we understand how important it is that your text messages be working correctly and that you have a clear understanding of how iMessages are reflected on your plan. Ann154 has provided some excellent information! (Thank you Ann154!) I wanted to check in and see how things are coming along. Please let us know if you have more questions.
Melissa_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!