I phone 8
Paying for Hotspot in Plan
Have it set up and can discover hot spot.
BUT it will not connect
Three calls to Verizon 1 agent hung up, one call back failed and the third had me reset my phone which disconnected call with no call back. AND I still Cannot use my HOT SPOT!
When I find it from Laptop (DELL Windows 10) it DOES NOT ask for a password, It just says I cannot connect.
Verizon Customer Service is no help here. How about the community?
We're sorry to hear that you're having so much trouble, please allow us to take a closer look for you. Send us a Private note here. CecileC_VZW
Verizon didn't make your phone nor laptop, did they? If your plan has hotspot and personal hotspot isn't greyed out, it's not a Verizon issue. Sounds more your laptop.
On my iPhone 11 sometimes I have to disconnect my local WiFi for the hotspot to work. I still have to have the iPhone 11 WiFi enabled, just not in use.