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New phone
Salina09
Member

I have two lines I thought I could just switch SIM card but I think I messed up the service . Can that happen 

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Re: New phone
boringusername
Sr. Member

You THINK or you did? I'm pretty sure you still need to activate the SIM

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Re: New phone
vzw_customer_support
Customer Support

Salina09,

I rely on my phone to work at all times & that is what I want for you as well. I'm right here to help get your phones working. I regret you think you didn't do something right. Can you tell me what is not working on both of the phones? (Can you make/receive calls, send/receive texts & use our 4G data network?) You are posting on an iPhone 8 forum. Just to confirm, are both the phones iPhone 8's? If not, can you please let me know the phone models we are working with?

AliciaD_VZW

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