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Not getting SMS messages
Jg23Ap
Member

Hello. I just migrated from Sprint to Verizon and from an Iphone5 to Iphone8. I am able to receive and send texts to friends. However, I am not receiving SMS text from companies that send codes for 2-factor authentication. I have been with Customer support and my porting is complete. Any help? 

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Re: Not getting SMS messages
vzw_customer_support
Customer Support

Welcome to the Verizon family! I know how vital it is that you are able to access your accounts and receive the 2-factor authentication texts, so I am eager to assist. Are any of the users texting you from Android devices or are the texts appearing green? What are some of the companies that are being impacted? AkaneM_VZW

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