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Overcharged
Kerir
Member
‎03-16-2019 05:19 AM

How do I email a complaint for a overcharge? I do have the original chat from the conversation verifying my bill due & am being charged 57 more

1 person had this problem.
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Correct Answer!
Re: Overcharged
vzw_customer_support
Customer Support
‎03-18-2019 05:52 AM

That is definitely not the billing experience we want you to have. We would love the opportunity to get to the bottom of what happened. Did you receive your Next Bill Summary? Were there any credits on there that would account for the $75.00 increase on this current bill?

 

- ElizabethC_VZW

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Correct Answer!
Re: Overcharged
bearone21
Leader
‎03-18-2019 06:51 AM

call cs, 1.800.922.0204

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