Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Phone Protection Added $17 a Month Without My Permission 2021
ceylons
Member

Protection has been added to my phone bill at 17.00 a month.  I did not request this.  I tried to cancel it several times and keep getting error messages.  I cannot get through to customer service.  The chat bot doesn't work well either.  I finally filed a complaint with Better Business Bureau and my state's attorney general.  Let's see if that gets a fire lit under the corporate crooks at Verizon.  Long time customer here and I am beyond disgusted with Verizon at this point.

0 Likes
Re: Phone Protection Added $17 a Month Without My Permission 2021
Stephen5
Member

This exactly happened to us! 

0 Likes
Re: Phone Protection Added $17 a Month Without My Permission 2021
vzw_customer_support
Customer Support

We are here to help with any pending concerns you might have about the protection plan. Please send us a Private Note at your earliest convenience to better assist and continue the conversation. ~Vic

0 Likes