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Phone payoff

Where in my verizon can you pay your phone off early?

Re: Phone payoff
Sr. Leader
Sr. Leader

How can I pay off my device payment agreement?


You can pay off your device payment agreement any of these ways:

  • Online in My Verizon: Choose Devices from the top menu. Pay Off Device displays next to any device that's eligible for pay off. Click and follow the prompts.
  • My Verizon app: Open the menu and tap Devices. Find the device you want to pay off. If it's eligible, you can choose Pay Off Device and follow the prompts.
  • By dialing #PMT from your device to pay using our automated voice system.

You can also pay off your device at a Verizon Wireless store or by using Chat with us at the bottom of this page. However, there's a $7 fee for payments made with a Customer Service representative.


  • When you pay off your device agreement, any monthly promotional credits you get for that device will stop.
  • To pay off your agreement, your account can't be past due.
  • If it's still within the device's 14-day return and exchange period then you can only pay off the device in a Verizon retail store.

From  Device Payment FAQs 

Re: Phone payoff

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Motorola Z3 on the Verizon network.