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Prob with phone
Susanlynn1
Member

I can hear phone ringing when I call someone but goes silent when they answer. Same issue if someone calls me

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Re: Prob with phone
mama23dogs
Sr. Leader

Silent as in ringing stops?  'Cause it should.  
Or silent as in you can't connect the call and hear or speak to anyone?

 

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Re: Prob with phone
vzw_customer_support
Customer Support

We want your calls to process correctly. I apologize for the trouble you are having. To confirm, are you saying there is no audio after the call connects? Is this with a specific number to all numbers? Is your experience the same if you use a headset or speakerphone? BobbyN_VZW

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