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Reset apple password
mrmjjoy
Member

Every time I reset the apple id password isuccessfully, it ask me for the password again and then relocks me out

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Re: Reset apple password
vzw_customer_support
Customer Support

mrmjjoy,

 

Your Apple ID is essential to the operation of your iPhone, so we definitely want to get your account unlocked.

 

When your password reset is not working, the best thing for you to do is perform an account recovery. The detailed instructions for how to perform this can be found here: http://spr.ly/6584DUFsy

 

Does this information help?

 

Colin_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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