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Correct Answer!
Smart Family App - how to successfully block child's access to Snap Chat
MFROE
Member
‎11-30-2019 05:05 PM

I have snap chat blocked but my child is still accessing snap chat on their device

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Correct Answer!
Re: Smart Family App - how to successfully block child's access to Snap Chat
vzw_customer_support
Customer Support
‎12-02-2019 05:23 PM

MFROE, we want to make sure that the Smart Family feature is working the way it should. Was the app that you're trying to block on your child's phone already downloaded on the device before the block was placed? Have you blocked other applications? Please keep me posted. KevinR_VZW

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