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Stopped receiving Verification texts
Lnegrete1058
Member

#Apple iPhone 8

I have stopped receiving verification texts.

 

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Re: Stopped receiving Verification texts
vzw_customer_support
Customer Support

Hi Lnegrete1058! Our goal is to provide you the best experience. Please, send me a DM and allow me the opportunity to assist you as you deserve.

>Oscar

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Re: Stopped receiving Verification texts
Lnegrete1058
Member

How

 

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Re: Stopped receiving Verification texts
Lnegrete1058
Member

Can you assist me with this issue?

 

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Re: Stopped receiving Verification texts
vzw_customer_support
Customer Support

We will gladly work with you here and, if needed, in a private note that we would initiate for you, Lnegrete1058. Please tell us more about what notification texts you refer to. Are you able to send and receive SMS texts with non-iPhone users? Are your iMessages working for you? 

-George

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Re: Stopped receiving Verification texts
vzw_customer_support
Customer Support

 

It does depend on the device that you have. Check your device for recent updates, to ensure it is up to date. Some devices are having issues through the OEM, and they have crested updates to fix the issues. *Rhonda

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