Unlimited plans
hr2020
Newbie

We have three people on our plan, with 6gb of data, but the data is only used by 1 line.  I want that line to have unlimited and the other lines to have none.  They won't let me change that data to unlimited without changing the others?

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Re: Unlimited plans
Tigerstep
Specialist - Level 3

It's all unlimited or none. You could split the account and have the unlimited on a separate bill.

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Re: Unlimited plans
Ann154
Community Leader
Community Leader

There is the option to utilize the current unlimited plans. It would mean the line with the unlimited data plan be assigned as the account owner and the other two line have the Just Kids plan and be restricted to 5 GB. If that configuration works for you, then you should review the current plan options to confirm the terms and conditions of the plans are acceptable to you and the other members on the account. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Unlimited plans
vzw_customer_support
Customer Service Rep

Unlimited is a great option hr2020. You can find out more here: https://www.verizonwireless.com/plans/?cmp=KNC-C-HQ-PRO-R-NB-NONE-BOGOMixMatchwDisney-2K0PX0-PX-GAW-...

 

Does this help?

 

RosanneM_VZW

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Re: Unlimited plans
mama23dogs
Legend

Switch to prepaid.  

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Re: Unlimited plans
vzw_customer_support
Customer Service Rep

I'm sorry about the bad experience you had with us @drifter106. Please let us know what happened and how we can help you today? Our goal is to make sure you have the right plan with the best cost and working device. We look forward to hearing from you soon.

 

 

KinquanaH_VZW

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