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Verizon Employee Calling?
queanh_h
Member

I recently visited a Verizon store and was helped by an employee who tested out my SIM card capabilities (it was a test to see if it worked properly) by calling my phone to one of their's and back. I have the number saved to my phone as a result. I came home and I've received two missed phone calls from the number. Is this normal and am I supposed to answer? 

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Re: Verizon Employee Calling?
queanh_h
Member

+ I received the calls after work hours. I thought about calling it back since it is a Verizon employee's number but I thought that if I did call it the person might pick up and ask why I'm calling them. It would've been an awkward situation but I don't know if I should call back if it does happen to be something important or it was just a miss dial. 

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Re: Verizon Employee Calling?
vzw_customer_support
Customer Support

Queanh_h, thank you for reaching out to us today. It does seem odd that the number would be calling back after business hours. It could have been a simple miss dial from that person's phone. I would recommend blocking the number https://www.verizonwireless.com/support/knowledge-base-200867/. We would recommend reaching out to the store that you visited to see if they needed to get in contact with you for any reason. You can find the store information by following this link http://bit.ly/3SdsA KevinR_VZW

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