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Voicemail is full but it’s not. Please help.

Please advise as to how to fix my voicemail. When people call they get a message that my voicemail is full even if there are only 3 messages that equal a minute of time. I dialed *86 and changed my pin. There were 2 messages vs the 3 in my visual mailbox. I deleted one message but it didn’t delete from my visual voicemail. My software is up to date. I have an IPhone 8.

Re: Voicemail is full but it’s not. Please help.
Customer Support

We know it's vital that callers can leave you a message whenever you are unable, and we are happy to help correct this situation for you. Have you deleted all the voicemails from the Delete Voicemail tab? Here is a link with the steps: Also, dial *73 to disable any incorrect call forwarding. Please keep us posted.