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Voicemail occasionally stops downloading to iPhone
Jwade1
Member

 This has happened twice now.  Voicemail just stops downloading.  I have a record of the phone call but no voicemail.  If I reboot the phone, the old messages appear and new ones also appear....for a period of time.  Then they stop downloading again.  Short term, I am turning my phone off every night but that's not a good solution.

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Re: Voicemail occasionally stops downloading to iPhone
vzw_customer_support
Customer Support

Hello, Jwade1. We understand the importance of being able to download your voicemail messages to your device and we are here to help. We'd like to ask a few questions to better assist. Which voicemail app are you using? What changes have been made on your device recently? 

 

ChristianP_VZW

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Re: Voicemail occasionally stops downloading to iPhone
Jwade1
Member

Using Apple video voicemail.  No changes to phone.  If I call into voicemail, I can hear the voicemail.  The phone also shows a missed call.  I just don't get the voicemail.  Restarting the phone makes the voicemails download and it works for a while but then stops again.  I also performed the network reset.

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