I spend 2 hours last night chatting on getting an upgrade to iPhone 8 Plus for 3 in the family share plan. The total amount that came in by email for confirmation seemed wrong- 340 per month instead of 260. I called the salesperson since the confirmation email was incorrect, she said she corrected it. The technical service representative convinced me everything is all right and I should go ahead and confirm my order.
Now I get a 'Thank You' for your order email with the original $340 per month. And of course, we are closed on Sunday. Call us on Monday. I believe the added value comes from some service being provided by Verizon that I really do not need. Iphone 8 plus charges seem ok.
Question: Don't they allow cancellation within the first few days? I plan to cancel my upgrade and check with another provider.