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dropped calls and no service
kz59lz
Member
‎09-09-2019 10:09 AM

Ever since they started deploying 5g in the metro Detroit area our service has become unreliable

 

Ready to move to sprint

1 person had this problem.
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3 Replies
Correct Answer!
Re: dropped calls and no service
bearone21
Leader
‎09-09-2019 10:35 AM

do you have a 5g or other phone?

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Correct Answer!
Re: dropped calls and no service
kz59lz
Member
‎09-11-2019 01:08 PM

 have a i phone 8 but verizon is deploying 5g in my aerea is this their plan to push us to 5g make 4g garbage?

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Correct Answer!
Re: dropped calls and no service
vzw_customer_support
Customer Support
‎09-13-2019 01:36 PM

Ensuring your calls go through, and you have wireless service is essential! I've reviewed the Detroit area, and there are no open alerts. I want to help set your mind at ease. We will continue to have our 4G LTE network, while we also provide 5G service. To better assist you with your service concerns, please tell us more. When did this begin? Are other users in this area also experiencing these service issues? Does the problem persist in a specific location, or everywhere?

 

ChakiaH_VZW

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