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dropped phone calls
Baerstine6487
Member

I see a lot of folks are having problems with dropped phone calls.  Every call I make or receive drops.  This has been happening for several months and it's not getting any better.  It's tough trying to talk with service personnel or a doctor when the call drops halfway through an important conversation.  Has anyone had success in getting this issue resolved.  Wondering if I should make an appointment at a Verizon store to get help because Chat isn't working for me.

Re: dropped phone calls
vzw_customer_support
Customer Support

Help is here for you Baerstine6487. We want you to stay connected! I apologize for the trouble you are having. Let's gather details to resolve the issue. Does the issue occur in a specific location, or does it follow you 5-miles or more? Does the problem happen indoors outdoors or both? BobbyN_VZW

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