Which plan do you have? Is it enabled on the plan?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
We certainly want all our customers to have what options they need on their phones, jboyer4252. We are here to help. Ann154 has asked some great questions.
Depending on your plan that feature may not be available. We have sent you a Private Message, so we can get more details from you to review your plan. Please only respond to that message going forward.
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!