iPhone 8 no longer connecting to Samsung Extender
Barmstrong287
Newbie

Upgraded to faster internet speeds and now my iPhone 8 does not connect to the network extender.  I turned off Voice & Data Roaming.  Even cycled the phone off and still not able to connect to the extender while standing 2' away

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Re: iPhone 8 no longer connecting to Samsung Extender
jav6
Champion - Level 3

@Barmstrong287 wrote:

Upgraded to faster internet speeds and now my iPhone 8 does not connect to the network extender.  I turned off Voice & Data Roaming.  Even cycled the phone off and still not able to connect to the extender while standing 2' away


Which exact model of extender do you have?  Have you powercycled the extender?  What do the extender's status lights or admin page statuses say?

...Just another VZW customer...trying to offer some assistance...
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Re: iPhone 8 no longer connecting to Samsung Extender
vzw_customer_support
Customer Service Rep

I know how important it is to have reliable data speeds, Barmstrong287. Let's take a second look at this issue with your network extender. Are other devices connected to the network extender? 

 

GersonG_VZW

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