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locating a lost iphone using imei number
446Spake
Member

Left my iPhone on the hood of my car and drove off.  Have "Find my Phone" app on, but it says my phone is offline.  (Maybe I ran over it???) It was out in a rural area on a gravel road--maybe no cell tower near?? Anyway, I've read my wireless provider can possibly locate it with the IMEI number which I have.  Where do I go from here?  I got nowhere using the "chat" feature on Verizon site.

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Re: locating a lost iphone using imei number
Tigerstep
Sr. Member

Verizon can't do that. They'll tell you to try Find My iPhone after waiting on hold for an hour.

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Re: locating a lost iphone using imei number
446Spake
Member

Not what I wanted to hear, but thank you, Tigerstep!

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Re: locating a lost iphone using imei number
vzw_customer_support
Customer Support

446Spake, that's difficult to hear that this happened. As we respect your privacy, we do not have the means to track your device for you. Find My iPhone is a fantastic resource, and like any other option would require the device to be on, functioning, and connected to a network. We're more than willing to assist you in suspend or replacing this device. Please let us know. TerranceT_VZW

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