Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
new iphone 8plus,unable to send or receive texts from android
JhanJo
Member

I am unable to send or receive text messages to an android phone from my iphone 8plus.

While trying the various fixes found doing an internet search, i noticed that if i turn imessage off and wifi off, i cannot send messages to other iphone users as well. This should be a straight sms message using cellular data.

When attempting to return imessage back on, the phone prompted me to turn either wifi or cellular data on to use imessage when in fact the cellular data is already on!

What a mess!

JJ

Labels (1)
Tags (1)
0 Likes
Re: new iphone 8plus,unable to send or receive texts from android
vzw_customer_support
Customer Support

Can you give us more details on what exactly you have done? What troubleshooting steps have you completed?

 

FranciscoP_VZW

0 Likes