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poor voice quality on iphone 8 plus .
RJSOAKLAND
Member

I have a problem with voice quality (very low ) in making and receiving calls- a phone tech checked out my iphone 8 plus and sais the diagnostics are ok meaning there is no problem with the phone - he said it must be a network issue- does anyone have an idea as to how to resolve this problem - I have switched iphone 8lus phones with Verizon in just this past week and I still have the same problem- Verizon even admits the problem exists and says I should go to apple store

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Re: poor voice quality on iphone 8 plus .
vzw_customer_support
Customer Support

Having poor quality in your calls can be very troublesome, RJSOAKLAND. We would like to help you with this calling issue. Does this issue happen on all calls? What troubleshooting has been attempted?

Pedro_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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