Visit the nearest Apple store
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Dabdouch Having a good working phone is extremely important. I want to make sure that you get the assistance that you need. Can you please tell me what happened to your screen? What's the make and model of your phone?
Asurion can cover cracked screens. Please visit our "Equipment Protection Insurance FAQs" page http://vz.to/2HVoFko refer to # 8 under the "General Information" section for additional information. Please let me know if this answers your question.
EvelynR_VZW
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