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2 New Phones w/ trade-ins - Estimated Bill is wrong
Ken_ATL
Member

I ordered two next iPhone 12 Pro (128GB) on Friday and arranged for trade-in of two iPhone 8 devices with monthly trade-in credit for 24 months.  Transaction screen correctly reflected two trade-in credits (one for each line).  Trade-in Status Page correctly reflects Trade-in Submission ID for each line, original appraisal, trade-in credit method, etc..  However, estimated next bill at verizon.com only reflects trade-in credit for one line.

How to fix this?

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