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4G LTE Network Extender 2 and iOS15
diem74
Member

I have an iPhone Pro 12, on iOS15.3, and cannot connect to my 4G LTE Network Extender 2 (samsung model sls-bu10b). The extender appears to be functioning, but my phone no longer connects to it. Where are the steps for ios15 to connect?

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Re: 4G LTE Network Extender 2 and iOS15
vzw_customer_support
Customer Support

Being able to connect to your Extender is mandatory.  We are sending you a Private Message now to assist you further.-Sean

Re: 4G LTE Network Extender 2 and iOS15
jav6
Sr. Member

@vzw_customer_support wrote:

Being able to connect to your Extender is mandatory.  We are sending you a Private Message now to assist you further.-Sean


@diem74,  If you get any helpful information via the Private Message exchange that you can share with the Forum, please do!  There certainly are others interested in case there might be a resolution.

...Just another VZW customer...trying to offer some assistance...
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Re: 4G LTE Network Extender 2 and iOS15
sam-the-gam
Member

I toggled airplane mode off then on and was able to connect to my LTE Network Extender 2 on iPhone 12 Pro Max & iPhone 13 Pro Max. I also just upgraded to iOS 15.3. 

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Re: 4G LTE Network Extender 2 and iOS15
sam-the-gam
Member

I meant toggle airplane mode on then off again. I notice that when I return home with a 1 bar 5GUW / 5G signal then phone ignores the LTE extender until I toggle airplane mode.

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