I have a prepaid account. The other day I picked up my iPhone 12 Pro from the Apple store, and activated it by switching to my old phone's (4G) sim card. I would like to switch this with the 5G sim card that came with the phone. How can I activate/switch to the 5G sim?
We understand how ideal it would be to have 5G access. Regrettably, prepaid services does not support 5G services, only select postpaid plans. If you would like to migrate your account to a postpaid account to have access to 5G, please speak to our Telesales team at 800.256.4646.
BrittanyC_VZW
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