Cannot receive authentication codes from apps
CA-95
Newbie

I just switched from t mobile to Verizon yesterday. I am trying to get all my apps and accounts set up, but I am not receiving authentication text codes from said apps. What can I do? 

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Re: Cannot receive authentication codes from apps
vzw_customer_support
Customer Service Rep

Hello, CA-95. I certainly understand wanting to get your phone and applications all set up and am here to help. Are you receiving other texts, such as from your contacts?

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Re: Cannot receive authentication codes from apps
CA-95
Newbie

Yes I am receiving texts from contacts. Just not authentication codes that apps send. 

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Re: Cannot receive authentication codes from apps
CA-95
Newbie

I am still not receiving anything. 

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Re: Cannot receive authentication codes from apps
vzw_customer_support
Customer Service Rep

Is this an issue with multiple authentication codes, or just one in particular? 

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Re: Cannot receive authentication codes from apps
CA-95
Newbie

It’s multiple authentication codes and SMS texts 

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