Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Cannot receive authentication codes from apps
CA-95
Member

I just switched from t mobile to Verizon yesterday. I am trying to get all my apps and accounts set up, but I am not receiving authentication text codes from said apps. What can I do? 

0 Likes
Re: Cannot receive authentication codes from apps
vzw_customer_support
Customer Support

Hello, CA-95. I certainly understand wanting to get your phone and applications all set up and am here to help. Are you receiving other texts, such as from your contacts?

0 Likes
Re: Cannot receive authentication codes from apps
CA-95
Member

Yes I am receiving texts from contacts. Just not authentication codes that apps send. 

0 Likes
Re: Cannot receive authentication codes from apps
CA-95
Member

I am still not receiving anything. 

0 Likes
Re: Cannot receive authentication codes from apps
vzw_customer_support
Customer Support

Is this an issue with multiple authentication codes, or just one in particular? 

0 Likes
Re: Cannot receive authentication codes from apps
CA-95
Member

It’s multiple authentication codes and SMS texts 

0 Likes