I’m being charged a Verizon payment plan monthly for a phone I purchased OUTRIGHT and paid full price for at Apple.
I have the receipt from apple showing I paid full price. I’ve gone in to a Verizon store and showed them and called once a week for the last TWO MONTHS. I have even multiple times called customer service with Apple on the line and Apple has confirmed I paid the full value of the phone.
Each week I am assured the issue is resolved and it still isn’t.
Most recently I was told there is nothing they can do. Now on my next bill there is a charge for $713 - the remaining value of the phone after two months of payments.
Verizon is COMPLETE FRAUD and is charging me for a phone I have already paid FULL RETAIL VALUE for.
They do the same thing with "free" phones. Honestly the best thing to do is eat the device charge, and move to another carrier.
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