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No ticket status
rbyland
Member

I need help getting a ticket status. I'm unable to use my phone number since failed activation attempt on Saturday February 19th. No one at Verizon will provide a status.

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Re: No ticket status
vzw_customer_support
Customer Support

Hello, rbyland. We are very sorry to hear about any activation issues that occurred and for any troubles you've encountered with checking on the status of getting this resolved. We certainly want to help in every way that we can. So that we are updated, can you please describe the failed activation attempt that took place further?  -Brett

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Re: No ticket status
jeff17fan
Member

My tech Austin sent me a ticket number INC007277544.  We spent a whole day working on it with no solution.  I've since found what was wrong and he needs this info to help others.  Can you have him or someone else contact me via phone or text to update this issue.  Thanks Jeffrey Flippin, 423-914-0175

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Re: No ticket status
vzw_customer_support
Customer Support

jeff17fan, 

We appreciate you wanting to help others. Please provide more details regarding your resolution so that we can spread this amazing news to others. 

 

 

 

-Lasina

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