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Not Getting 2-Factor Authentication or Verification Codes
rica827
Member

ARGH!! Ok, after some research in this thread and Google, I still can't get 2-factor authentication codes or verification codes on my brand new iPhone 12. Here are the details.

- Moved from AT&T to Verizon yesterday 5/16/21

- Verified my phone number was ported successfully via the website check

- Tech resycned my messages, did not fix the issue 

- I CAN receive messages from Android users as well as other iPhone users

WHAT THE HECK!!! I can't get into any banking apps or sign in to half my apps for work because they want to send me a verification code. 

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Re: Not Getting 2-Factor Authentication or Verification Codes
vzw_customer_support
Customer Support

Hello rica827, we know the importance of ensuring that you're able to receive the Verification codes that you need. I have sent you a Private Note for  additional assistance if needed. 

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Re: Not Getting 2-Factor Authentication or Verification Codes
uk27
Member

Hi!

Did this ever resolve for you? Same issues on my end, except the phone was working fine for years and then the problem suddenly started!

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