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Switching
Sdestinysharon

Can anyone explain to me why Verizon will not accept a legal GOVERNMENT ID as proof of address? Please make it make sense to me. This company legally hold its customers hostage.  Every rule and regulation is setup to make this company richer off the backs of his customers. 👋 

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Re: Switching
vzw_customer_support
Customer Support

Sdestinysharon, can you please provide additional context on why you're being advised to provide a different form of ID for your address?

 

-Genesis

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Re: Switching
jav6
Leader

@Sdestinysharon wrote:

.   .   .

This company legally hold its customers hostage.

.   .   .


Not holding me hostage.  What are you trying to do that needs a proof of address?

...Just another VZW customer...trying to offer some assistance...
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