WORST CUSTOMER SERVICE
yousifkhoury
Enthusiast - Level 1

after 70 plus hours of damage consistency of incompetent representatives who do not know their job. do not resolve issues and disconnect with you after being on hold over 2 hours everytime call in. WORST SERVICE

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Re: WORST CUSTOMER SERVICE
dp62
Enthusiast - Level 1

They do not care Bought a phone for my father he passed away can not get a hold of these wiseguy to turn the phone off. Now they have this board up so other customers can help each other for their not going to or are willing to help. these blockheads reduce their hours because of covid-19 I did not know it spread over the phone. GET BACK TO WORK, YOUR FEARS SHOULD NOT INFRINGE ON PEOPLES LIVES, AND RIGHTS 

Re: WORST CUSTOMER SERVICE
Tigerstep
Specialist - Level 3

Your post doesn't make any sense. Your wait times are also long because other customers would rather sit on hold for 30 minutes instead of using Google.

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Re: WORST CUSTOMER SERVICE
vzw_customer_support
Customer Service Rep

This is definitely how we wish you to feel about our service, yousifkhoury. Our customers are our main priority, and we hope you give us the opportunity to turn this situation around. Please let us know how we can help. VianeyP_VZW

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