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Correct Answer!
calls not able to be answered
snoogz2
Member
‎07-06-2021 11:48 AM

all the sudden this morning when phone rings i go to answer and call drops; real pain in the a&$; i pay way too much for good service and this is far from good service

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Correct Answer!
Re: calls not able to be answered
vzw_customer_support
Customer Support
‎07-08-2021 11:55 AM

We always want you to have the best experience with your service, snoogz2. I'm sorry to hear that's happening, and I'm here to help you. Tell me, does it happen in a specific are, or everywhere you use your phone? What happens if you power off and on, and test with an incoming call? 

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