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calls not able to be answered
snoogz2
Member

all the sudden this morning when phone rings i go to answer and call drops; real pain in the a&$; i pay way too much for good service and this is far from good service

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Re: calls not able to be answered
vzw_customer_support
Customer Support

We always want you to have the best experience with your service, snoogz2. I'm sorry to hear that's happening, and I'm here to help you. Tell me, does it happen in a specific are, or everywhere you use your phone? What happens if you power off and on, and test with an incoming call? 

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