Choose your cart
Choose your cart
Trying to swap two devices on my account but getting the - "we are unable to find the details in our system for this device" error
We'd like to help you get your devices all set up and running. Let's get to the bottom of this. Please send us a Private Note for assistance.
How do I swap my numbers when I am receiving the error message We are unable to find the details in our system for this device
Attempting to swap phones, I get the following error. We are unable to find the details in our system for this device.
We would like to get your phone up and running. Let's get to the bottom of this. Please send us a Private Note for assistance. For faster help, please call us 800-922-0204 or contact us @VZWSupport on Twitter or Facebook.