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verizon getting worse and worse. very poor coverage and service
Noor1
Member

verizon coverage is icky at the very best. when it was 2G, 3G and even 4G I had better coverage but it kept getting worse and worse and I am still living in the same exact location. When I go to work or visit friends, I barely get any coverage anymore. It has gotten so freakishly bad that verizon, in my opinion, has become worse than sprint and I thought that nothing can go lower than sprint.

Furthermore, have you tried contacting their customer service via chat? try it. bot keeps going in a loop. You can barely ever get a live agent anymore.

poor coverage, poor customer service, and less and less stores available. Man I'm out. Looking forward to seeing your stock price drop to $3 like Sprint once was

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Re: verizon getting worse and worse. very poor coverage and service
vzw_customer_support
Customer Support

Hello Noor1! We are sorry to read that you're having trouble with your service, and we'd love to help. Please reply to our private note to better assist you. ~Aaron

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Re: verizon getting worse and worse. very poor coverage and service
dbobeck
Member

Our service has continually declined.  We as well chose Verizon due to the coverage in our area.  At that time we were AT & T customers.  Verizon was then and always has been the most expensive provider but since they were the best show in town we caved and switch.  To our surprise we had really great coverage.  

Now we can barely send texts, certainly nothing with data, without question cannot stream music or even use data, and often times cannot even make calls.  What would happen if we needed EMS, Police, or Fire????

Would they have an answer to a death due in part to their poor business model, lack of planning and preparation, lack of predicting growth models and movement in the industry, lack of agreements with competitors to piggyback on towers and/or share resources just to satisfy the major board shareholders instead of the stakeholders?  

I am hoping they are able to quickly produce results before they completely fail all of us and we have to find alternative competitors.

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Re: verizon getting worse and worse. very poor coverage and service
nicktrice
Member

My service started to decline about a year ago. It doesn't matter where I go the data service is terrible. I usually have 3 to five bars and I can't even stream music. AT T was better. When you pay almost $200 a month and have bad service there is something wrong. I will be changing carriers as soon as possible unless something changes. It is everyone I work with and travel with. We all have different generation iPhones and samsungs, it doesn't matter. 

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Re: verizon getting worse and worse. very poor coverage and service
vzw_customer_support
Customer Support

Good day, nicktrice. Please be assured that we want you to have the best wireless service and an excellent experience with your phones. 

 

You mention that you have issues streaming music. Do you have any issues making/receiving calls or sending/receiving text messages?

 

Are you experiencing issues right now? If yes, what is the ZIP code and the nearest street intersection of the trouble location? We'll check your specific location for potential network issues.

-Antonio

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