I have an iPhone SE 2020 (unlocked) and I have been trying to switch from ATT PrePaid to Verizon PrePaid for a few weeks, but cannot get into the VZW stores because of Covid19.
I finally decided to switch to Verizon PrePaid on their website and paid my first month in full on Sunday.
The port from ATT completed today, and I got my Verizon PrePaid SIM card today.
I put the new SIM card in and got a NO SIM CARD INSTALLED warning.
The top left of the display says NO SIM, and shows no bars.
I reset Network Settings. I rebooted the phone. I removed and re-seated the SIM card a million times.
I contacted Verizon support. We went through a million troubleshooting options. Nothing worked. I even did a full reset of the phone (wiping ALL of the data). That did not work either.
I called another CS rep. After going through the same trouble-shooting steps (with no success), that person told me I likely had a bad SIM card and need a new one.
Then they told me to sign-up in the MyVerizon App to schedule an in-store appointment. I downloaded the app but I cannot login, because I cannot get the verification code BECAUSE THE PHONE DOESN'T SEE THE SIM CARD.
I don't know what to do.
I have no phone.
VZW support won't help me with the new SIM.
I can't login to MyVerizon app because I can't get the verification-code text.
I can't go to the store because of Covid.
I can't even chat with online help because it says "this does not appear to be a valid PrePaid phone number," because I was unable to complete the verification/registration in the app.
I'm literally out of all options here.
CAN SOME ONE WHO SPEAKS ENGLISH PLEASE HELP ME!?!?!?!?!