Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Calls going straight to voicemail, no missed call notifications
Bfuss95
Member

 

The issue I am having is this: My work calls me but it never rings or provides a notification that I am receiving a call. Then all of a sudden I have a voicemail from them yet I have no missed call. It is as if my phone never rings.

On their end, when they call, it is silent for a few seconds and then goes to voicemail.

I would like to add that I have no issue calling them back once I notice I have a new voicemail.

 

0 Likes
Re: Calls going straight to voicemail, no missed call notifications
vzw_customer_support
Customer Support

@Bfuss95 , Thank you for reaching out to us on Social Media! I regret knowing you're having issues with your service and connectivity is important! Have you tried a Network Reset? If not, what type of device do you have? Typically, that helps get the device back on the network.

*Angela

0 Likes
Re: Calls going straight to voicemail, no missed call notifications
vzw_customer_support
Customer Support

Hello! I will send you a private message with a response.

*Ayesha

0 Likes