Lmchugh1, being able to stay on top of your data usage is key to help make sure that you know where you stand. Are you having issues with this updating on the app or the device? JoseL_VZW
Our customers are always first in our minds, and we'll definitely monitor the situation and make changes as necessary. Rest assured we are working hard to get the issue fixed as soon as possible. Also, for your peace of mind Verizon Wireless is offering 15 GB high speed extra. Please take a moment to review the information in the link below:
Hello, jamieball. We understand the importance of keeping track of your usage and we are here to help. Has there been any recent account changes? Are you able to view your data usage using the My Verizon app?