Zillz, we always want to make sure that you can get the best assistance possible when it comes to your order. Was this for a trade in on the device? JoseL_VZW
Yes. I was able to talk to someone on the phone. A return shipping label had not been included in the package with the new phone, so this person emailed me the label and I was able to print it and send the old iPhone to the correct address for a credit of $10 to my account.
I am glad to hear that you were able to get the return label printed out, Zillz. Was there anything else we can assist you with? GregL_VZW