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In times of COVID no return address is given
Zillz
Member

Where do I send old iPhone SE after purchasing new iPhone SE?  No address can be found in their pathetic app

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Re: In times of COVID no return address is given
vzw_customer_support
Customer Support

Zillz, we always want to make sure that you can get the best assistance possible when it comes to your order. Was this for a trade in on the device? JoseL_VZW

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Re: In times of COVID no return address is given
Zillz
Member

Yes. I was able to talk to someone on the phone. A return shipping label had not been included in the package with the new phone, so this person emailed me the label and I was able to print it and send the old iPhone to the correct address for a credit of $10 to my account. 

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Re: In times of COVID no return address is given
vzw_customer_support
Customer Support

I am glad to hear that you were able to get the return label printed out, Zillz. Was there anything else we can assist you with? GregL_VZW

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