Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
LTE shuts off when making a call

Just recently when trying to make a call, the LTE will shut off. It comes back on when not calling.  Why is this?

Re: LTE shuts off when making a call
Customer Support

Hello awaters5, thank you for contacting us, we're here to help! Looks like what you're describing is a phone that doesn't have HD Calling enabled. What shows up during a call when LTE goes away? ~Baldo