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I had to reinstall message+ app since it kept crashing. The app is the only way I can send pics to my parents. When I installed it again it asks me to scan a code but I’m not trying to use a secondary device just activate it on my primary phone. I can’t scan a code on the same device I’m trying to log into. Am I missing something? 

Re: Message+
Customer Support

J00c3, thank you so much for reaching out to us today. Being able to send pictures to your parents is important. What happens when you try to send a picture to your parents outside of using Message+ app? Do you have Message+ set up on any other device (tablet, computer, or another cell phone)?