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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Reconnect a suspending service
Fthisphone
Member

How do I reconnect service when the app nor support features are available !! I accidentally suspended my wife’s phone and now the Verizon app support won’t work 

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Re: Reconnect a suspending service
vzw_customer_support
Customer Support

Oh, no. That's rough. Let's help you get her line reconnected. Please send us a Private Note for assistance.

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Re: Reconnect a suspending service
LX1206
Member

My line got disconnected because past due payment....so I paid my unpaid balance and they still didn't reconnect my line...I'm frustrated because it tells me to paid n my line will be active...why would they lie or why is it taken so long to reconnect 

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