Set-up Fee and Activation Fee

Correct Answer!

Why was I charged 2 times for activation fees? Where in the policy does it share this?
*Verizon store a DDP Activation fee of $35 for each line
*My first bill $40 activation fee for each line

I was told the store charges to “set-up” (did not set anything up) and company charges to “activate”

really??

Correct Answer!

It sounds like you visited a third party retailer and not a corporate store. Can you please provide the exact name and address of the store you visited?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.