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The screen is 3/4 of the way faded in pink colors. It's comes up from the bottom and goes to where the low volume button is. Any suggestions ? Has anyone else had issues with the screen becoming distorted or faded/ shaded with colors ?
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Took it to the Apple Store. They replaced it no questions asked. They were going to send it to Apple for testing. Thanks.
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Take it to Apple
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Unacceptable on brand new Apple. I second you should take it to Apple. I would not be surprised if they just hand you a brand new one in a box right there on the spot to replace the bad one -- as long as they have it in stock.
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Having issues with a brand new phone is never fun, robinsgw. We definitely want to take a close look at this issue. When did this start? Any changes before this happened?
JosephE_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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Bring it to Apple. Since the phone is so new, they will give you a new phone on the spot if you have an Apple Store in your area.
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does the Distorted pink happen between 10pm to about 7am? if so its the new night shift mode, help reduce eye strain at night.
If you swipe up on the device it will be the middle button next to the calculator, if you press that it turn in off and your screen should go back to normal!
Hope this helps have a good one
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Took it to the Apple Store. They replaced it no questions asked. They were going to send it to Apple for testing. Thanks.