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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why is one iPhone “extended”, another not?

My iPhone SE (v 12.4) is showing “extended LTE” 2 bars,  with no data available.    My wife’s Se v 12.3.1 shows Verizon LTE, 2 bars, gets data just fine.

why can’t I get data/internet?

Re: Why is one iPhone “extended”, another not?
Customer Support

It is impportant that you are able to stay connected, Salsdad. Are both iPhone SE devices model A1662? Was the device that is now showing Extended LTE performing normally prior to the iOS update to 12.4? Is this happening in every location you visit?